[Editor’s note: Flip-Pal mobile scanner ambassador Thomas MacEntee explains how easy it is to use the new How To Flip-Pal videos on YouTube to get assistance with various features of the Flip-Pal® mobile scanner.]
Education has been a mainstay of the genealogy community and as I’ve said before, right now is the best time ever to be doing genealogy mainly due to all the great resources available.
Not only do we have the ability to attend conferences, workshops and week-long institutes in-person, but we also have webinars (see GeneaWebinars for the latest webinars available) and other forms of online learning.
So it is only natural that genealogy vendors and service providers like Flip-Pal are migrating towards online educational tools in the form of YouTube videos explaining how various features of the Flip-Pal mobile scanner work.
A Great Way to Learn: “Just In Time” Training
I’ve spent many years in the technical training field and in my experience one of the most effective ways to learn a concept or how something works is to use the “Just In Time” method of training.
What does this mean? Just In Time training takes advantage of the “curiosity point” we all have when we want to know more about something. We are open to learning and we have a “need to know” at a specific moment. This means we need to find that information quickly.
Because the educational content is a solution and answers a question, the knowledge retention is higher. The information is relevant to the current situation and can be recalled in the future. In addition, you are more likely to go back to that website or tool when you have more questions.
How To Flip-Pal Videos
More and more websites are supplementing their FAQ pages and downloadable PDFs filled with training information with videos used to explain simple concepts in what I call “small bites.” These “bites” are fully digestible and easy to consume…and they satisfy!
Flip-Pal has developed a new learning channel called How To Flip-Pal which can be accessed at http://www.youtube.com/HowToFlipPal. You’ll find videos that cover a variety of topics including:
There are not only more videos currently available, but also more videos in development.
Even More Flip-Pal Videos
Besides the How To Flip-Pal videos, we also have our Flip-Pal channel at http://www.youtube.com/user/TheFlipPal that includes videos created by happy Flip-Pal users. If you’ve ever wondered how you can use the Flip-Pal mobile scanner, take a minute to see how folks are getting creative and using the Flip-Pal to scan documents, photos and more.
What Are Your Flip-Pal Questions?
Don't forget to check out the Frequently Asked Questions page at the Flip-Pal website for quick, easy-to-read answers to a variety of questions. Flip-Pal understands that people want a choice in how they receive information about a product or service, and that video may not be the best format for some. In addition, Flip-Pal continues to provide stellar customer service through its Customer Care page where you can find more answers, downloads and even more videos.
We’d love to hear from you—whether you are a current owner of a Flip-Pal mobile scanner or a prospective customer—so we can answer any questions you may have about the Flip-Pal and its accessories.
To make suggestions for future video topics, click here or click Comment at http://www.youtube.com/HowToFlipPal.